A dedicated and results-driven leader with a passion for delivering exceptional customer experiences. With a remarkable journey that began as a Customer Service Officer at RCCU Dadiesoaba branch in 2021, She has demonstrated unwavering commitment and drive, earning a promotion to Retail Manager in 2024.

She believe in fostering a collaborative environment for team members and driving results through effective communication. Sylvia prioritize building strong relationships, mentoring and developing the skills of her team to achieve their goals. She is transparent, and lead by example, striving to create a positive and productive work culture.